At Renabled Technologies, we don't hide anything. Here, we respond with brutal transparency to the questions we receive daily from buyers, sellers, and industry insiders.
FAQs
About Our Process
How do you verify the products?
Our protocol has 3 layers of security:
- Forensic Authentication:
- Electron microscopy of critical components
- Extracting hidden logs (e.g., actual hours of use on PS5 via Syscon)
- Stress tests:
- 24h of continuous benchmark (3DMark Prime95)
- Vibration test at 200Hz (simulates 6 months of transport)
- Legal analysis:
- Checking serial numbers against European theft databases
Real example: In 2023 we detected 17 stolen consoles thanks to this system.
Why are your products more expensive than those on Wallapop?
They include:
- 6-12 month warranty (vs. 0 days for private individuals)
- Certificate of authenticity with legal value
- Original parts for repairs (we use manufacturers' stock)
Key Fact: Our PS5s have 87% fewer failures at 6 months vs. direct purchases between individuals
For Sellers
Can you buy my console even if it's not from Barcelona?
Yes, and it's free:
- Online valuation: Send us 10 specific photos (we'll tell you how)
- Prepaid Shipping: We send you a box with professional protection
- Payment within 24 hours: Transfer or Bizum (before it arrives physically)
- Minimum requirements:
- Consoles <5 years
- No hardware modifications
- Controllers without extreme drift (>15%)
Do you pay more than Game or Cash Converters?
Always. Our average offers:
| Model | Game | Renabled | |
|---|---|---|---|
| PS4 Slim 1TB | 85€ | 120-140€ | |
| Switch OLED | 150€ | 190-220€ | |
| Xbox Series S | 100€ | 135-160€ |
Tip: Send us photos of the interior (removing the back cover) for additional evaluation.
Warranties and Returns
What exactly does your warranty cover?
Full coverage:
- Unprovoked electrical faults
- Hidden manufacturing defects
- Problems arising from our repairs
Exclusions:
- Damage from falls/misuse
- Unauthorized modifications
Includes:
- Free pickup in Barcelona
- Immediate replacement if we do not repair within 72 hours
Do you accept returns due to regret?
Yes, under fair conditions:
- 15 days from receipt
- Product must be in identical condition
- Shipping cost to be paid by the buyer (9.90€ peninsula)
Advanced Technical Questions
Do you do jailbreaks/unlocks?
No, and we explain why:
- Voids any manufacturer's warranty
- Decreases resale value by 40-60%
- High risk of online banning (we detect 100% of cases)
Alternative we offer: Consoles with certified original firmware.
Why do some consoles have "Verified" stickers?
It is our anti-fraud seal:
- Color-changing hologram
- QR code linked to test video
- Thermochromic ink (disappears at >50°C)
Recommendation: Never buy "certified" products without this seal.
